So they missed the boat with e mail, innit? Now they seem to have failed to understand that:
a) It's Christmas
b) Most people are shopping online
which means vastly increased parcel traffic. FOUR MILLION PARCEL BACKLOG

The stuff I ordered for the Boy has failed to materialise whilst I wait in day after day for a delivery. Meanwhile, when I was in the twats left a card to say I was out

when they delivered the mackerel which Pastis had kindly sent me so it is still
rotting languishing in the virtually inaccessible sorting office
