The bank is the same as mine and I had lots of proof of my identity but said they needed her full birth certificate so they could ensure my details were the same on there .
That's nonsense ... what if the child was born before the marriage or if you had remarried either way all the details about her would be different to those they have on you and that's only one thing .... Your surname.
I tells ya ~ it is piss poor staff training by someone who doesn't understand the roolz themselves.
Anywhoo at her age she can't have a cheque book or a debit card so she can only have a Teenage Savers account (by whatever name your bank use). RBS won't let kids have a cash card until they are 16 and I believe other banks are the same ... so what exactly are they frightened she might do? Money laundering? She can't even pick up her clothes and put them in the laundry basket
