1. I need to get some information out of a Council
2. I call the "Helpline"
3. Yes, they say, e mail Tracey@etc
4. I say is that Tracy or Tracey?
5. Dunno
6. I try Tracy
7. Bounce back
8. I resend to Tracey
9. So far nothing
10. I wait for the next obstacle.
11. Why are our publically funded public servants so obtuse? It is her job to tell me this stuff!

12. I am now consulting the terms of the Freedom of Information Act (just in case, like)
13. And wearing my lucky T shirt!
