Author Topic: My useless insurance company  (Read 2682 times)

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Offline Nick

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My useless insurance company
« on: June 04, 2019, 10:31:59 AM »
Hastings Direct  cussing: cussing: cussing: cussing:

I have just had to tell them AGAIN where the sodding car is and batter them into giving me information I need for DVLA and others.

I think the mongs are still using quill pens and carbon paper  Banghead Banghead Banghead Banghead Banghead
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Offline Steve

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Re: My useless insurance company
« Reply #1 on: June 04, 2019, 11:08:29 AM »
My local insurance company  rubschin:

Never used them

The problem is people (and even sodding Which cos I just checked) only judge insurance by what they give you as a policy for the money and not what they deliver when you need it

Prudential were excellent on claims but seem they're not taking on new customers and got very expensive - they now redirect you to Churchill but it's cheaper to go to them direct.  People rate NFU and they're good on the phone but I'll only know when I have to make a claim which hopefully is never
Well, whatever, nevermind

Offline Nick

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Re: My useless insurance company
« Reply #2 on: June 04, 2019, 12:30:03 PM »
Pre-emptive strike on CEO at TobiasVanDerMeer@hastingsdirect.com  eveilgrin:

Specific questions with threat of FCA and Financial Ombudsman (wasting my time but satisfying and who knows what response I will get...)
 
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Offline Steve

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Re: My useless insurance company
« Reply #3 on: June 04, 2019, 12:36:27 PM »
Your inner Ben Ainslie comes to the fore.  :thumbsup: They shouldn't have got you angry
Well, whatever, nevermind

Offline Nick

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Re: My useless insurance company
« Reply #4 on: June 04, 2019, 12:43:55 PM »
Severn Trent Water now on my hit list too, and the stair carpet fantasists are also on notice  eveilgrin:
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Offline apc2010

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Re: My useless insurance company
« Reply #5 on: June 04, 2019, 08:15:46 PM »
Hastings Direct  cussing: cussing: cussing: cussing:

I have just had to tell them AGAIN where the sodding car is and batter them into giving me information I need for DVLA and others.

I think the mongs are still using quill pens and carbon paper  Banghead Banghead Banghead Banghead Banghead

Did you get the Viagra back....... rubschin:

Offline Nick

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Re: My useless insurance company
« Reply #6 on: June 05, 2019, 06:16:21 AM »
It's in Brighton  sad32:
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Offline apc2010

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Re: My useless insurance company
« Reply #7 on: June 05, 2019, 12:41:03 PM »
Your inner Ben Ainslie comes to the fore.  :thumbsup: They shouldn't have got you angry

Ganhdi........... rubschin:

Offline Nick

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Re: My useless insurance company
« Reply #8 on: January 07, 2020, 02:23:40 PM »
Renewal time. Premium is doubled to over £700  evil:

Online search reveals I can get new cover for LESS than I was paying before the crash.

I call Hastings Direct to cancel the renewal.

"We can get you a better quote"  :thumbsup:

Sound of keyboard

"Hey, how does £650 sound?"

Me: About 320 too much  evil:

So, you don't want to renew with us then?

Me: Just cancel it.........

 noooo:
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Offline Barman

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Re: My useless insurance company
« Reply #9 on: January 07, 2020, 02:34:24 PM »
Renewal time. Premium is doubled to over £700  evil:

Online search reveals I can get new cover for LESS than I was paying before the crash.

I call Hastings Direct to cancel the renewal.

"We can get you a better quote"  :thumbsup:

Sound of keyboard

"Hey, how does £650 sound?"

Me: About 320 too much  evil:

So, you don't want to renew with us then?

Me: Just cancel it.........

 noooo:

 Did they put it up cos it is full of pine needles...?  rubschin:
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Offline Nick

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Re: My useless insurance company
« Reply #10 on: January 07, 2020, 02:36:54 PM »
Oh noes, my tree is being picked up by the local Alpaca farm  :thumbsup:

It seems Alpacas see Christmas trees as a treat  confused:
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Offline Miss Demeanour

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Re: My useless insurance company
« Reply #11 on: January 07, 2020, 03:45:47 PM »
Renewal time. Premium is doubled to over £700  evil:

Online search reveals I can get new cover for LESS than I was paying before the crash.

I call Hastings Direct to cancel the renewal.

"We can get you a better quote"  :thumbsup:

Sound of keyboard

"Hey, how does £650 sound?"

Me: About 320 too much  evil:

So, you don't want to renew with us then?

Me: Just cancel it.........

 noooo:

Have you reached the stage where you have to take your test again yet ?  lol:
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Offline Nick

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Re: My useless insurance company
« Reply #12 on: January 07, 2020, 03:47:44 PM »
No, old girl  evil:
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Offline Barman

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Re: My useless insurance company
« Reply #13 on: January 07, 2020, 03:50:27 PM »
Renewal time. Premium is doubled to over £700  evil:

Online search reveals I can get new cover for LESS than I was paying before the crash.

I call Hastings Direct to cancel the renewal.

"We can get you a better quote"  :thumbsup:

Sound of keyboard

"Hey, how does £650 sound?"

Me: About 320 too much  evil:

So, you don't want to renew with us then?

Me: Just cancel it.........

 noooo:

Have you reached the stage where you have to take your test again yet ?  lol:

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Offline Grumpmeister

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Re: My useless insurance company
« Reply #14 on: January 07, 2020, 04:00:33 PM »
Renewal time. Premium is doubled to over £700  evil:

Online search reveals I can get new cover for LESS than I was paying before the crash.

I call Hastings Direct to cancel the renewal.

"We can get you a better quote"  :thumbsup:

Sound of keyboard

"Hey, how does £650 sound?"

Me: About 320 too much  evil:

So, you don't want to renew with us then?

Me: Just cancel it.........

 noooo:

Have you reached the stage where you have to take your test again yet ?  lol:

happy001

I can't help but wonder if the insurance companies have a special payment level that is triggered whenever Nick's name is entered on the system....  rubschin:
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