The advice from our authority is :-
Where there is going to be a shortfall between the rent you are charged and the cap level, you should try to negotiate a lower level of rent with your landlord.
If your landlord will not re-negotiate your rent, you should try to pay the shortfall from your savings or income.
This will be more practical where the shortfall is small but where there is a large shortfall the best option in the longer term will be for you to find cheaper accommodation.
If you do not make up the shortfall in your rent, take insufficient action to resolve the situation and are evicted for rent arrears, you will be considered intentionally homeless. So move or be damned then

Landlords here will not be reducing rents, they have plenty of potential tenants and the available stock is limited . The Rent Officer round these parts was mainly only used to assess Housing Benefit claims which are now largely redundant and support statutory tenants ( of which few remain).
However the message seems to be taking a long time to be accepted by the majority affected. I had a woman screaming at me this morning because I had withdrawn a legal notice on her Landlord that had required her to be rehoused due to her overcrowding. She had been offered a flat with enough bedrooms to accomodate her family but because it was on the 10th floor of a new build property and her husband didn't like lifts and it was too far from her 'support network' she refused this.
I informed her that her landlord had complied and had tried to resolve the situation and therefore he had met the requirements of the notice. She has gone ballistic and is obviously going to her MP, raising formal complaints etc etc etc. She is being 'discriminated against and living in her current conditions is against her human rights etc.
