Put an Amazon order in earlier in the week that was supposed to arrive yesterday. For some reason it got split into 2 parcels, one arrived and one didn't so I check the order tracking and find that somehow the missing parcel first needed a delivery appointment set (bollocks as the other parcel from the order arrived without incident) and then that the rest of the order had been cancelled as I had refused the parcel because it was damaged.
Sounds fairly straightforward I hear you say, except I haven't refused any parcel especially one that according to the tracking was supposed to have been delivered at 3.44 THIS MORNING
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Customer service for the courier company tells me to contact Amazon who just tell me that the refund will be in my account in a few days.
Not happy
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