Had two complaints today

Official, like, via the hotline

1. Huge expensive cruiser (£300000) owned by twat complained he had been delayed as lock took “too long to fill” . It holds 1.8 million gallons. The boss asked them how long they would like it to take. No reply yet.
2. Good practice is to get steel boats into lock before fibre glass to minimise
Risk of collisions . Got two big steel boats and peroxide woman complains that she should have got in first as she had been “ waiting longer”. Boss told her that getting on the plane first didn’t get her to Spain before everyone else
