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If I use my landline either in or outgoing call my internet access drops out. I still have a local connection but I have to restart to get the internet back.Any ideas?
If you can connect to the router as normal for a local network then it sounds like it could be a voice line fault. Just to make sure though I'd replace the filter and the cable running from the router to the filter to see if that makes a difference.
Quote from: Grumpmeister on October 19, 2017, 11:11:32 AMIf you can connect to the router as normal for a local network then it sounds like it could be a voice line fault. Just to make sure though I'd replace the filter and the cable running from the router to the filter to see if that makes a difference.Thanks, I'll give it a try.
Quote from: Uncle Mort on October 19, 2017, 11:01:33 AMIf I use my landline either in or outgoing call my internet access drops out. I still have a local connection but I have to restart to get the internet back.Any ideas?Faulty DSLAM at the exchange.Time to call Bombayhttps://www.bt.com/help/home/faults/Use Live Chat not voice, they have a slightly higher level of training.Top Tip, don't answer the phone while chatting.
Quote from: Darwins Selection on October 19, 2017, 11:56:18 AMQuote from: Uncle Mort on October 19, 2017, 11:01:33 AMIf I use my landline either in or outgoing call my internet access drops out. I still have a local connection but I have to restart to get the internet back.Any ideas?Faulty DSLAM at the exchange.Time to call Bombayhttps://www.bt.com/help/home/faults/Use Live Chat not voice, they have a slightly higher level of training.Top Tip, don't answer the phone while chatting.
