Each to their own Uncle, each to their own but I am too old to put up with being p*ssed around because the NHS cannot get their act together. I have suffered from their incompetence for long enough. They are the ones that claim to be a service and insist that I am a customer. Well I now want to see a bit of service and I am going to act like a customer not a doormat that they can walk over when they feel like it. Patient/Hospital contracts work two ways.
The NHS has more managers than ever before ~ why can they not manage? Answer, because they are all in meetings working out how to achieve their targets. These are the clowns that have stuck notices all over the local hospitals, repeating the message in every appointment letter sent out, telling patients how much it costs if you miss an appointment and don't tell them. Sorry but that is also a two way street. They were unable to keep my appointment. They failed to notify me when they had adequate opportunity. I have no remorse at having walked away, leaving them the opportunity to (i) catch up a bit on their delays today (ii) give a better, less hurried consultation to those prepared to wait and (iii) make a more sensible appointment for me at a time when they can provide the right doctor who at least knows my case.
I don't disagree, however some of us don't have the luxury of being able just to walk away.
Not that I'm a doormat, I can and do make my feelings known if I'm not happy about something.
I am sure you are not a doormat Unc ~ and one day you too will, like me, know that you have sod all to do next week either so it really doesn't matter. You're a long time dead I reckon.
I'm just the little man fighting back occasionally.