The Virtual Pub

Come Inside... => Saloon Bar => Topic started by: Barman on April 19, 2010, 06:31:44 PM

Title: Sky Help centre
Post by: Barman on April 19, 2010, 06:31:44 PM
What an Oxymoron that is!

Quote from: Sky Help Centre
*** THIS IS AN AUTOMATIC ACKNOWLEDGEMENT OF RECEIPT OF YOUR EMAIL. PLEASE DO NOT REPLY TO THIS EMAIL AS REPLIES TO AUTO ACKNOWLEDGEMENTS WILL REMAIN UNANSWERED ***

Dear Mr Barman,

We have received your recent email, however, due to some of the inappropriate language used we are unable to respond to any concerns that you have raised.

If you want further assistance with anything, please resubmit your enquiry using appropriate language and details of your issue so we can investigate.

Regards,
Sky Help Centre

Apparently "You are fucking joking aren't you?" is deemed " inappropriate language" by Sky... apparently their completely fucking useless call centre operatives Prakash, Harshal, Sushil, Surinder, Ashleigh (?), et al... none of whom  can actually read the content of an e-mail before sending a standard completely fucking useless reply might be offended by "You are fucking joking aren't you?"...

I despair....  noooo:
Title: Re: Sky Help centre
Post by: Nick on April 19, 2010, 06:40:58 PM
How come it's automatic then?  rubschin:
Title: Re: Sky Help centre
Post by: Barman on April 19, 2010, 06:42:13 PM
How come it's automatic then?  rubschin:

Do what now...?  Shrugs:
Title: Re: Sky Help centre
Post by: GROWLER on April 19, 2010, 06:47:38 PM
Funnily enough, and by coincidence even, I had the mis-pleasure of talking to their bretherens over the road from the Sky curry hiouse at Chity Bank this afternoon.
The Indian wumman told me to stop interupting and ranting at her, simply because I was trying to explain...without success..that I did in fact know the 4th and 5th letters of my password (my mothers maiden name), even though she was insisting that the info I was giving her was incorrect and could therefore NOT cancel my credit card agreement with them.
DOB, credit limit, what I had for breakfast a week last thursday was not good enough,, and even the posting of a blood sample wasn't going to suffice apparently, utter utter bloody arse 'oles.
I've now got to write a letter to them apparently. Banghead

Mrs Growler thinks my telephone manner my not have helped apparently. Shrugs:
Title: Re: Sky Help centre
Post by: Barman on April 19, 2010, 06:52:01 PM
Funnily enough, and by coincidence even, I had the mis-pleasure of talking to their bretherens over the road from the Sky curry hiouse at Chity Bank this afternoon.
The Indian wumman told me to stop interupting and ranting at her, simply because I was trying to explain...without success..that I did in fact know the 4th and 5th letters of my password (my mothers maiden name), even though she was insisting that the info I was giving her was incorrect and could therefore NOT cancel my credit card agreement with them.
DOB, credit limit, what I had for breakfast a week last thursday was not good enough,, and even the posting of a blood sample wasn't going to suffice apparently, utter utter bloody arse 'oles.
I've now got to write a letter to them apparently. Banghead

Well don't bother 'cos they won't read it and simply send you a standard reply...

These bastards reply in the middle of the night (from India presumably) and completely fucking ignore anything you have said previously...  Banghead

Clearly, they are tasked on the number of replies they make and not the number of satisfied customers...

They were stupid enough to send me a 'customer satisfaction survey' this week too - how fucking daft is that?  noooo:
Title: Re: Sky Help centre
Post by: Nick on April 19, 2010, 07:11:31 PM


Mrs Growler thinks my telephone manner my not have helped apparently. Shrugs:
Popcorn:
Title: Re: Sky Help centre
Post by: Pastis on April 19, 2010, 07:39:49 PM
I don't have Sky  angel1

Some team in the local shopping mall asked me if I would be interested but I think my response... "You are fucking joking aren't you?"... put them off.   ;)
Title: Re: Sky Help centre
Post by: Barman on April 19, 2010, 07:40:45 PM
I don't have Sky  angel1

Some team in the local shopping mall asked me if I would be interested but I think my response... "You are fucking joking aren't you?"... put them off.   ;)


 happy001
Title: Re: Sky Help centre
Post by: Miss Demeanour on April 19, 2010, 08:15:48 PM
Could you not sue them under the Trade Descriptions Act ?  rubschin:
Title: Re: Sky Help centre
Post by: Nick on April 19, 2010, 08:36:03 PM
I am reading up on the Property Misdescriptions Act  evil:
Title: Re: Sky Help centre
Post by: Barman on April 20, 2010, 04:25:42 AM
I am reading up on the Property Misdescriptions Act  evil:

Oi! Start yer own property thread!  cussing:
Title: Re: Sky Help centre
Post by: Snoopy on April 20, 2010, 09:26:27 AM
So ~ they don't appreciate "Blue" Sky Thinking then.  whistle:









Come off it BM ~ you know they use a swear filter and anything it picks up is sent the automatic reply, no 'uman beans involved.
Title: Re: Sky Help centre
Post by: Barman on April 20, 2010, 10:40:12 AM
So ~ they don't appreciate "Blue" Sky Thinking then.  whistle:




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