The Virtual Pub

Come Inside... => Saloon Bar => Topic started by: Miss Demeanour on December 12, 2011, 05:50:00 PM

Title: Customer complaints
Post by: Miss Demeanour on December 12, 2011, 05:50:00 PM
I ordered something on line for delivery ( not via Amazon linky thing  either  whistle: ) .

Anyways got confirmation email was on way etc. Then nothing. Left it as thought a few days late is to be expected at this time of year. Then this weekend got a customer satisfaction survey thing through .

MMMmmmm I thought so I checked the tracking details for the delivery company ( not Royal Mail) . Oh it was delivered a couple of days ago the information tells me  whacky115

No cards have been left , checked with The Brat to see if she had taken anything in and not told me ...nope ...checked in back garden in case they had thrown it in there...nope  noooo:

So go back to the company and say it has actually not been delivered , no one has signed for it , no contact cards have been left etc.

Email back ....saying they will look into it.

Then today get a follow up email. Can I please go and get a sworn affidavit to confirm the facts that I have stated and send it to them as soon as possible  eeek:

A sworn bleeding affadavit  cussing:
Title: Re: Customer complaints
Post by: Nick on December 12, 2011, 05:51:16 PM
Did it have Duracell in it like? They could be valuable  :thumbsup:
Title: Re: Customer complaints
Post by: Miss Demeanour on December 12, 2011, 05:52:24 PM
No duracell or generators  noooo:
Title: Re: Customer complaints
Post by: apc2010 on December 12, 2011, 05:54:53 PM
Should have used BM's amazon link......... whistle:
Title: Re: Customer complaints
Post by: Miss Demeanour on December 12, 2011, 05:57:49 PM
They didn't sell it on Amazon
Title: Re: Customer complaints
Post by: Nick on December 12, 2011, 05:59:53 PM
 rubschin: eeek:
Title: Re: Customer complaints
Post by: apc2010 on December 12, 2011, 06:00:49 PM
They didn't sell it on Amazon

Baldy has a website......... rubschin:
Title: Re: Customer complaints
Post by: Nick on December 12, 2011, 06:01:42 PM
 shocked003
Title: Re: Customer complaints
Post by: apc2010 on December 12, 2011, 06:02:50 PM
shocked003

Have you seen it........ rubschin:........thought he asked BM to put a link here .....
Title: Re: Customer complaints
Post by: Pastis on December 12, 2011, 06:04:25 PM
We'll all swear for you ... how many words are we allowed?     
Title: Re: Customer complaints
Post by: Nick on December 12, 2011, 06:09:01 PM
CLaim it back on yer credit card  :thumbsup:
Title: Re: Customer complaints
Post by: tel on December 12, 2011, 06:46:37 PM
Demand P.O.D.!
Title: Re: Customer complaints
Post by: Miss Creant Commander of the picklement and baking BAb(Hons) on December 12, 2011, 08:28:56 PM
Demand P.O.D.!

Or C.O.D or R.O.D
Title: Re: Customer complaints
Post by: bodiam on December 13, 2011, 09:00:14 PM
I ordered something on line for delivery ( not via Amazon linky thing  either  whistle: ) .

Anyways got confirmation email was on way etc. Then nothing. Left it as thought a few days late is to be expected at this time of year. Then this weekend got a customer satisfaction survey thing through .

MMMmmmm I thought so I checked the tracking details for the delivery company ( not Royal Mail) . Oh it was delivered a couple of days ago the information tells me  whacky115

No cards have been left , checked with The Brat to see if she had taken anything in and not told me ...nope ...checked in back garden in case they had thrown it in there...nope  noooo:

So go back to the company and say it has actually not been delivered , no one has signed for it , no contact cards have been left etc.

Email back ....saying they will look into it.

Then today get a follow up email. Can I please go and get a sworn affidavit to confirm the facts that I have stated and send it to them as soon as possible  eeek:

A sworn bleeding affadavit  cussing:
What feckin planet are these people on? tell them if they do not supply the goods you paid for, you will personally come to their place of work and rip their throats out one by one until you get what you came for.
Feckin Bastards  cussing: cussing: cussing: cussing: cussing: