Currently jobcentre staff (at least the ones I know down here) are no longer allowed to do job searches for clients when they sign on, they it's now just a conveyer belt: sit them down, see the evidence, have them sign and send them off and it looks like HMRC are likely to be taking over that part in the near future. The in house job points clients used to be able to use have also been removed and clients are now forced to log into the abortion that is universal jobmatch daily in order to keep claiming benefits. Once a claimant has been signing for 6 months they are passed on to one of the agencies that have taken over all of the support roles that the jobcentre used to have,