Last week I received a copy of letter sent to my GP concerning referral for a minor operation. Day later GP surgery calls and makes a booking for a Doctor to phone me for what I assume is about the referral.
15 mins ago the Doctor calls. The call was booked for 4:10 this afternoon but that's OK, no harm in ringing early on the off-chance I would be in.
Doc ~ "Hi, it's your doctor, what can I do for you?"
Me ~ "Hang on, you wanted to speak to me. That's why the surgery booked the call."
Doc ~ "Oh"
Anyway I said it was probably about the referral and mentioned the copy of the letter I received.
Tapping sounds on the line as Doc looks at computer.
"No letter here, I must have seen it but it's not been scanned in. Can you read me your copy?"
So, we get on and he asks me which hospital I preferred. I tell him; more tapping occurs.
"I can't seem to be able to make a booking"
Doc gives up and tells me the office will sort it out and will call me when I can go and collect the paperwork.